LDAPS Compatibility
KB0011325 LDAPS Compatibility KB Articles KB Article # 11325 Topic/Category: Installation Ephesoft Version: 4+ Issue: LDAP over SSL (LDAPS) authentication – Invalid Credentials: Error code 49 Cause:...
View ArticleKB0009030 Upgrade Maria DB to 10.0.19 to Prevent Known Data Corruption Issues...
KB Articles KB Article # 9030 Topic/Category: Maria DB Issue: [4.0.2.0-4.0.2.1 Only] Upgrade Maria DB to 10.0.19 to Prevent Known Data Corruption Issues in 10.0.15 Solution: (UPDATE 8/4/2015) MariaDB...
View ArticleKB0009222 Browser Error: “Variable @black is undefined”
KB Articles KB Article # 9222 Topic/Category: Scripting, Classification, Document Assembler, Web Services Issue: “Variable @black is undefined” displayed in web browser Analysis: Occurs when an upgrade...
View ArticleKB0009314 Validation Regular Expression for BLANK (EMPTY) Value
KB Articles Topic/Category: Validation Rules Ephesoft Version: Any Issue: In some cases you may want a blank value validate properly. Solution: This REGEX will validate BLANK: ^\s*$ < Back|KB Main...
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KB0009315 Ephesoft 4x Chrome Browser: Grid Width Change for Row Records Not...
KB Articles KB Article # 9315 Topic/Category: Web browser Issue: Ephesoft 4x: Chrome Browser: Grid Width Change for Row Records Not Updating With Header Width Changes Analysis: External/secondary...
View ArticleKB0009390 Windows Service Not Starting: Windows Event ID 7024
KB Articles KB Article # 9390 Topic/Category: Scripting, Classification, Document Assembler, Web Services Ephesoft Version: 4x Issue: Windows Service Not Starting: Windows Event ID 7024 Analysis:...
View ArticleKB0009513 User Directory Authentication Issues: Escape Special Characters in...
KB Articles KB Article # 9513 Topic/Category: Installation, Active Directory Ephesoft Version: 3x, 4x Issue: User Directory Authentication Issues: Special Characters Analysis: Certain characters for...
View ArticleEphesoft 4030+: Windows Authentication with Ephesoft/Report MSSQL Database
KB Articles KB Article # 9263 Topic/Category: MSSQL Database Ephesoft Version: 4030+ Issue: Windows Authentication with Ephesoft/Report MSSQL Database Analysis: Ephesoft 4030+ supports MSSQL windows...
View ArticleKB0009526 Batch Instance Won’t Delete from Web UI
KB Articles KB Article # 9526 Topic/Category: Scripting, Classification, Document Assembler, Web Services Ephesoft Version: 3x Issue: Batch Instance Won’t Delete from Web UI Analysis: The BI may be...
View ArticleKB0007802 Active Directory AD Authentication Not Retrieving “Hello xxx”...
KB Articles KB Article # 7802 Topic/Category:Active Directory, Installation Ephesoft Version: 4.0.2.0-4.0.2.1 Issue: Active Directory AD Authentication Not Retrieving “Hello xxx” Directory for Display,...
View ArticleKB0009721 PDFs not converting to TIF. Libreoffice seems to be locking pdf...
KB Articles KB Article # 9721 Topic/Category: Folder Import Ephesoft Version: 3x+ Issue: PDFs not converting to TIF. Libreoffice seems to be locking pdf with .lock file Analysis: When an Ephesoft...
View ArticleUpdates and Downloads – Ephesoft v3.1.2.10 for v3.1.2.x – Linux
The latest Ephesoft patch installer can be downloaded at: Ephesoft_31210 Release Notes Feature Enhancement: Ephesoft now supports adding multiple regex for extraction/validation patterns from RegEx...
View ArticleKB0008715 Ephesoft 4 Cluster Multi-server License Changes
KB Articles KB Article # 8715 Topic/Category: Installation Issue: In a clustered environment, only one server starts ephesoft successfully. Other servers in environment report license issue. Log...
View ArticleKB0008550 Documents not getting classified for batch classes created with web...
KB Articles KB Article # 8550 Topic/Category: Scripting, Classification, Document Assembler, Web Services Issue: [3.1.2.9 Only] Documents not getting classified for batch classes created with web...
View ArticleKB0008915 Very Large Sample Set Unable to Learn
KB Articles KBID: KB0008915 Topic/Category: Search Classification, Recostar, tif, Learn Issue: Very Large Sample Set Unable to Learn Analysis: Recostar may not be able to process the files with respect...
View ArticleWebscanner and Chrome Version 42.x+ Compatibility: NPAPI Java Plugin Error
KB Articles KB Article: KB0008974 Topic/Category: Webscanner Issue: Chrome shows NPAPI Java Plugin Error Analysis: Google will no longer work with Java plugin beginning in Version 42. There will be a...
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Unable to View Reports from Public Internet (DNS Resolution)
KB Articles KBIS KB0009104 Topic/Category: Reports, Reporting Issue: [4.0.2.0] Unable to View Reports from Public Internet Analysis: The scenario is observed as hostname does not get resolved aptly ,...
View ArticleKB0009158 KV Extraction Issue – Extraction Rule Not Saving – Duplicate Created
KB Articles KB Article # 9158 Topic/Category: Scripting, Classification, Document Assembler, Web Services Issue: [4.x+] KV Extraction Issue – Extraction Rule Not Saving – Duplicate Created Analysis:...
View ArticleKV Extraction Issue – Extraction Rule Not Saving – Lasso’d Not Saving (Being...
KB Articles KBID: KB0009161 Topic/Category: KV Extraction Issue: [4.x+] KV Extraction Issue – Extraction Rule Not Saving – Lasso’d Not Saving (Being Overwritten) Analysis: index fields are allowed to...
View ArticleKB0009150 In process Batch Instances Take Precedent Over New Batch Instances
KB Articles KB Article # 9150 Topic/Category: Workflow Issue: In process Batch Instances Take Precedent Over New Batch Instances Analysis: In the case where resume and new cron pickup settings are...
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