KB0010481 Report Activiti 4x CRON Cleanup Questions: How do we make sure...
KB Articles KB Article # 10481 Topic/Category: Reporting Activiti Ephesoft Version: 4x Issue: Report Activiti 4x CRON Cleanup Questions: How do we make sure FINISHED and DELETED BIs stay for a week...
View ArticleKB0010649 Operators getting login error: User Already Logged In: Disable...
KB Articles KB Article # 10649 Topic/Category: UI Ephesoft Version: 4040+ Issue: Operators getting login error Analysis: 1) Users are getting log in error stating they are logged into another station...
View ArticleKB0010778 “Change Unknown Document Type” Switch Not Functioning in 4x
KB Articles KB Article # 10778 Topic/Category: Classification, Document Assembler Ephesoft Version: 4x Issue: “Change Unknown Document Type” Switch Not Functioning in 4x Analysis: As per the current...
View ArticleClik here to view.
KB0010597 Name and Description fields in Document Types Setup Not Ready For Edit
KB Articles KB Article # 10597 Topic/Category: Batch Class Definition/Setup Ephesoft Version: 4040 Issue: Name and Description fields in Document Types Setup Not Ready For Edit Solution: We have...
View ArticleKB0011010 Ephesoft 4x: Web Services Extraction May not Function with 2 or...
KB Articles KB Article # 11010 Topic/Category: Web Services Ephesoft Version: 4.0.4.0 Issue: Web Services Extraction May not Function with 2 or More Extraction Methods Enabled Analysis: During an...
View ArticleClik here to view.
KB0011178 Recostar Design Studio: Filter Out Background For Fixed Form that...
KB Articles KB Article # 11178 Topic/Category: Recostar Fixed Form Extraction Ephesoft Version: All Issue: Background For Fixed Form is Causing Extraction Interference Analysis: Recostar has some...
View ArticleKB0011129 Reports Have Never Worked in 4x: Everything Else Functions OK
KB Articles KB Article # 9222 Topic/Category: Reporting Ephesoft Version: 4x Issue: Reports Have Never Worked in 4x: Everything Else Functions OK Analysis: Reports database was probably never created...
View ArticleKB0011015 LibreOffice HTML Conversion Formatting is Not Accurate
KB Articles KB Article # 11015 Topic/Category: Email Import, HTML to PDF conversion Ephesoft Version: 4x Issue: LibreOffice HTML Conversion Formatting is Not Accurate Analysis: LibreOffice has limited...
View ArticleKB0011107 External Links Embedded in HTML that Do Not Resolve or Timeout...
KB Articles KB Article # 11107 Topic/Category: Email Import, HTML to PDF conversion Ephesoft Version: 4x Issue: External Links Embedded in HTML that Do Not Resolve or Timeout Crashes LibreOffice and...
View ArticleClik here to view.
KB0011241 Upgrade Incorrectly Applied Updates to An Older Sharedfolder Reference
KB Articles KB Article # 11241 Topic/Category: Installation Ephesoft Version: All Issue: Upgrade Incorrectly Applied Updates to An Older Sharedfolder Reference Analysis: Sharedfolder or other...
View ArticleKB0011187 Unable to Edit Batch Classes
KB Articles KB Article # 11187 Topic/Category: MS SQL, Batch Class Configuration Ephesoft Version: SQL 2014 Issue: Unable to Edit Batch Classes Analysis: Logs showing error message “The server...
View ArticleKB0011219 Could Not Start Web Scanner Error Message
KB Articles KB Article # 11219 Topic/Category: Web Scanner Ephesoft Version: Up to 4.0.4.0 Issue: Could Not Start Web Scanner Error Message Analysis: When selecting any other BC besides BC1-3, web...
View ArticleKB0011277 Expected File path length exceeds the maximum permissible limit
KB Articles KB Article # 11277 Topic/Category: Scripting, Classification, Document Assembler, Web Services Ephesoft Version: 3x+ Issue: Expected File path length exceeds the maximum permissible limit...
View ArticleKB0011171 Special Characters Not Allowed for Username Email Setup
KB Articles KB Article # 11171 Topic/Category: Email Import Ephesoft Version: Up to 4.0.5.0 Issue: Special Characters Not Allowed for Username Email Setup Analysis: Regex Webui validation for username...
View ArticleKB0009222 Error “winnt_accept: Asynchronous AcceptEx failed” is observed when...
KB Articles KB Article # 9222 Topic/Category: Reporting Error Ephesoft Version: 4x up to 4.0.4.0 Issue: Error “winnt_accept: Asynchronous AcceptEx failed” is observed when Apache server run out of...
View ArticleClik here to view.
KB0011325 LDAPS Compatibility
KB Articles KB Article # 11325 Topic/Category: Installation Ephesoft Version: 4+ Issue: You may be trying to integrate LDAPS authentication and may get the following error message: ERROR...
View ArticleKB0011353 Enabling Searchable PDF: OCR Search and Selection Not Available in...
KB Articles KB Article # 11353 Topic/Category: Batch Class Configuration Ephesoft Version: All Issue: Enabling Searchable PDF: OCR Search and Selection Not Available in PDF Export Analysis: Searchable...
View ArticleClik here to view.
KB0011317 Validation: Extraction Value and Identified Coordinate Area Offset...
KB Articles KB Article # 11317 Topic/Category: Validation Ephesoft Version: Up to 4x Issue: Validation: Extraction Value and Identified Coordinate Area Offset Do Not Align Analysis: Non-standard dpi...
View ArticleKB0011562 How should security permissions be set in Windows?
KB Articles KB Article #11562 Topic/Category: Installation Ephesoft Version:All Issue: How should security permissions be set in Windows? Solution: Ephesoft may be run under SYSTEM, a Windows Service...
View ArticleKB0011107 External Links Embedded in HTML that Do Not Resolve or Timeout...
KB Articles KB Article # 11107 Topic/Category: Email Import, HTML to PDF conversion Ephesoft Version: 4x Issue: External Links Embedded in HTML that Do Not Resolve or Timeout Crashes LibreOffice and...
View Article