Automatic FuzzyDB Learning
This feature is the automation of fuzzyDB learning. It does the same functionalityas is done by clicking on the ‘learn DB’ button. It creates lucene indexes at regular intervals thereby eliminating...
View ArticleFolder Import Error with Adobe Annotation Objects in PDF
KB Articles KB Article KB0007908 Topic/Category: Folder Import, PDF Issue: Certain Adobe PDF’s are causing Folder Import Errors Analysis: Ghostscript and Recostar “PDF to TIF” conversion are...
View ArticleCommon Recostar Barcode Separation/Index Field Extraction Issues
KB Articles KB Article ID: KB0007942 Topic/Category: Barcode Document Separation, Barcode Index Field Extraction Issue: Barcodes won’t extract. Analysis: Barcodes have two different workflows and...
View ArticleClik here to view.
Issue With Mirrored QR Codes in Recostar
Known Issue #7573 Topic/Category: Recostar/QR Code Ephesoft version(s) Affected: Ephesoft 3.0 and up Issue: QR Codes will not be read by Recostar when they are able to be read by other utilities? Root...
View ArticleKB0007995 Scanner Config: Pages Cache Clear Count
KB Articles KB Article # 7995 Topic/Category: Configuration Scanner Issue: With certain scanners, there is a maximum onboard scanner memory limitation when scanning continuously. If that limit is...
View ArticleEphesoft Supported Resolutions
KB Articles KB Article # 8146 Topic/Category: Issue: Ephesoft Supported Resolutions Solution: Ephesoft is best viewed in the following standard screen resolutions: 1) 1366 * 768 2) 1440 * 900 3) 1600...
View ArticleClik here to view.
how to collect a database dump?
How to Page? Topic #7768 : how to collect a database dump? Applicable Ephesoft versions: All Ephesoft Instances with MSSQL DB’s Instructions: 1. Open up MSSQL Management studio. 2. Right click on...
View ArticleClik here to view.
KB16662 Validation: Change Default List Size/Dimensions
KB Articles KB Article # 9222 Topic/Category: Validation Ephesoft Version: 4x Issue: Validation: Change Default List Size/Dimensions Analysis: This can be changed in CSS file for ReviewValidate....
View ArticleKB0008199 Fuzzydb search returns no results in extraction or Validation...
KB Articles KB Article # 8199 Topic/Category: Fuzzydb Extraction Issue: Fuzzydb search returns no results after previous successful configuration. There are no results for fuzzydb search at...
View ArticleClik here to view.
What Table Index Exists in the Database?
How to Page? Topic #1 : 8201 Applicable Ephesoft versions: All Ephesoft versions using a MSSQL DB. Instructions: SQL Indexes were applied in order to solve the database deadlock problems. 1. User...
View ArticleClik here to view.
How to order Batch List in 3.1.2.x
How to Page? Topic #8360 : How to order Batch List in 3.1.x.x Applicable Ephesoft versions: 3.1.x.x In Ephesoft 3.1.2.x batches by default are order by their priority. This can be changed by...
View ArticleClik here to view.
How to Stop Batches from Timing out during page processing
How to Page? Topic #1 : Batches Timeout during page processing Applicable Ephesoft versions: By default if Recostar, Imagemagick, Ghostscript and Tesseract take more than 30 minutes to process a BI...
View ArticleClik here to view.
OpenLDAP is not working after a clean installation of v4.0
Known Issues Articles Known Issue#8356: OpenLDAP is not working after a clean installation of v4.0.1.0. Topic/Category: Ephesoft version(s) Affected:4.0.1.0 Issue: OpenLDAP is not working after a...
View ArticleClik here to view.
How to Change Logo in Ephesoft 4.0
How to Page? Topic #8181 :How to Change Logo in Ephesoft 4.0 Applicable Ephesoft versions: Ephesoft 4.0 Instructions: 1. Navigate to the Ephesoft\application folder and edit the home.html file 2....
View ArticleKB0008507: Why are confidence scores low for a page?
KB Articles KB Article # 8507 Topic/Category: Lucene Issue: Why are confidence scores low for a page? Analysis: From a Document Assembly perspective, the lucene confidence score is weighted and...
View ArticleClik here to view.
3.1.1.0 Product Documentation (Above 3.1) – Ephesoft Encryption Framework
Overview This document aims at explaining the Ephesoft Encryption framework. This framework enables Ephesoft to encrypt/decrypt the data persisted in XML files and index files while batch processing....
View ArticleClik here to view.
How to Encrypt Server Configuration Passwords – Version 4.0.6.0
How to Encrypt Server Configuration Passwords Applicable Ephesoft versions: 4.0.5.0 and above This feature is used to generate encrypted username and password, and update in the properties file....
View ArticleActive Directory Size Limit Error
Known Issues Articles Known Issue#9073: Active Directory Size Limit Error Topic/Category: Active Directory Ephesoft version(s) Affected: 4.x Issue: The client can log into their system and access...
View ArticleError while processing mails from example@email.com IMAP INBOXnull...
Known Issues Articles Known Issue#8477: Error while processing mails from example@email.com IMAP INBOXnull java.lang.NullPointerException Topic/Category:Email Import Ephesoft version(s) Affected:3034...
View ArticleClik here to view.
Error in reading the file
Known Issues Articles Known Issue# 9074: Error in reading the file Topic/Category: Imagemagik Ephesoft version(s) Affected:3034 sp1 Issue: error on the multipage PDF generation. When using color....
View Article