KB Articles
KB Article KB0007908
Topic/Category: Folder Import, PDF
Issue: Certain Adobe PDF’s are causing Folder Import Errors
Analysis: Ghostscript and Recostar “PDF to TIF” conversion are incompatible with certain Adobe Acrobat redacted or highlight annotation objects embedded in the pdf file.
Solution:
Either preprocess your pdf’s outside of ephesoft to flatten or insure adobe objects are removed from the file
OR
Use Ghostscript “PDF to TIF” conversion in IMPORT_MULTIPAGE_FILES plugin and add the following command
-dShowAnnots=false
When integrated with default parameters, you would have:
-dNOPAUSE -dShowAnnots=false -r300 -sDEVICE=tiffscaled24 -sCompression=lzw -dBATCH