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Common Recostar Barcode Separation/Index Field Extraction Issues

KB Articles KB Article ID: KB0007942 Topic/Category: Barcode Document Separation, Barcode Index Field Extraction Issue: Barcodes won’t extract. Analysis: Barcodes have two different workflows and...

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Folder Import Error with Adobe Annotation Objects in PDF

KB Articles KB Article KB0007908 Topic/Category: Folder Import, PDF Issue: Certain Adobe PDF’s are causing Folder Import Errors Analysis: Ghostscript and Recostar “PDF to TIF” conversion are...

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Issue With Mirrored QR Codes in Recostar

Known Issue #7573 Topic/Category: Recostar/QR Code Ephesoft version(s) Affected: Ephesoft 3.0 and up Issue: QR Codes will not be read by Recostar when they are able to be read by other utilities? Root...

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KB0007995 Scanner Config: Pages Cache Clear Count

KB Articles   KB Article # 7995 Topic/Category: Configuration Scanner Issue: With certain scanners, there is a maximum onboard scanner memory limitation when scanning continuously. If that limit is...

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MSSQL Windows Authentication: Setup Ephesoft Database without SQL Server...

Applies to: v4.0.2.x Ephesoft will work with windows authentication for it’s primary databases. Fuzzydb Windows Authentication is not supported at this time. Download:...

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Protected: KB0010392 Multiple Plugins Used To Implement Double Validation...

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How To Elevate To Admin without Prompting

How to Page?   Topic#9232  : Elevate To Admin without Prompting Applicable Ephesoft versions: ALL Due to changes in Default security settings from one version of Windows to another (e.g. Windows Server...

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Error while processing mails from example@email.com IMAP INBOXnull...

Known Issues Articles   Known Issue#8477: Error while processing mails from example@email.com IMAP INBOXnull java.lang.NullPointerException Topic/Category:Email Import Ephesoft version(s) Affected:3034...

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3x: Recommended settings for a Ephesoft WebUI ONLY Server

Topic #8696: Recommended settings for a Ephesoft WebUI ONLY Server Applicable Ephesoft versions: 3.1.x Brief Explanation of Ephesoft Feature/Functionality… More Info: To configure an Ephesoft server as...

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Fujitsu Drivers

Fujitsu Paperstream 1.40 driver Drivers for the following devices: fi-7180 / fi-7280 fi-7160 / fi-7260 fi-6800 fi-6400 fi-6770A / fi-6670A fi-6770 / fi-6670 fi-6750S fi-6140Z / fi-6240Z fi-6130Z /...

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Updates and Downloads – Ephesoft v4.0.2.1 for v4.0.2.0

Download: 4.0.2.1   Release Notes: New Feature: Ephesoft patch installer now allows silent upgrade feature. Fix For Problem: Batch class import feature has been optimized to allow importing multipage...

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Updates and Downloads – Ephesoft v4.0.2.1 for v4.0.2.0 Linux

Download: 4.0.2.1   Release Notes: New Feature: Ephesoft patch installer now allows silent upgrade feature. Fix For Problem: Batch class import feature has been optimized to allow importing multipage...

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Automatic FuzzyDB Learning in 4.x

  Topic  : Automatic FuzzyDB Learning in 4.x Applicable Ephesoft versions: 4.x More Info: To use this feature with a given batch class, the batch class has to be added to fuzzydb.learndb.batchClassList...

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Config Files In 3034 SP

KB Articles   Config Files In 3034 SP Topic/Category: Issue: The following is a list of files used to configure ephesoft. These files are all current as of version 3.0.3.4 SP2. As new configuration...

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KB0008891 Windows 8.1 and Server 2012 Incompatibility: Ephesoft Pre 3.1.2.0

KB Articles   KB Article # 8550 Topic/Category: Installation, Page Process Issue: Recostar does not generate HOCR xml or process images. Analysis: Microsoft released Windows 8.1 and Windows Server 2012...

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No New Batch Information is Getting Written to the Report Database

Known Issues Articles   Known Issue#: 9318   Topic/Category: Reporting Ephesoft version(s) Affected: Issue:  No New Batch Information is Getting Written to the Report Database Root Cause: Time on all...

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KB0008199 Fuzzydb search returns no results in extraction or Validation...

KB Articles   KB Article # 8199 Topic/Category: Fuzzydb Extraction Issue: Fuzzydb search returns no results after previous successful configuration. There are no results for fuzzydb search at...

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how to test your DB connection using Heidi SQL?

How to Page?   Topic #1 : (Articles will be numbered for easier tracking, so check for the next number in sequence before creating the wiki page) Applicable Ephesoft versions: All Ephesoft versions...

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how to collect a database dump?

How to Page? Topic #7768 : how to collect a database dump? Applicable Ephesoft versions: All Ephesoft Instances with MSSQL DB’s Instructions:   1. Open up MSSQL Management studio.     2. Right click on...

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Ephesoft Supported Resolutions

KB Articles   KB Article # 8146 Topic/Category: Issue: Ephesoft Supported Resolutions Solution: Ephesoft is best viewed in the following standard screen resolutions: 1) 1366 * 768 2) 1440 * 900 3) 1600...

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